Terms & Conditions
Effective Date: 15 Sep 2023
1: Introduction
These Terms and Conditions ("Terms") govern your use of Lets Get This Money, a Helsinki-based sole proprietorship registered under Finnish VAT ID FI25465955, operating the brand codeandtonic.com and providing services through the said website, including but not limited to the sale of code snippets, conversion tracking plugins, Google Tag Manager containers, and 1-on-1 consulting services (collectively, the "Services"). By using or purchasing our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use or purchase our Services.
2: Services
We provide a variety of digital products and services, including code snippets that add extra functionality to websites, conversion tracking plugins, Google Tag Manager containers, and 1-on-1 consulting services.
3: Eligibility
To be eligible to use our Services, you must be at least 18 years old and possess the legal authority to enter into a binding agreement.
4: Pricing, Payments, and Taxes
All prices are displayed in US dollars. We accept payment via credit card and other payment methods supported by our payment processor, Stripe. As an "EU small seller," we apply Finnish VAT to sales in the EU, rather than the buyer's country VAT. We assume the buyer is an individual, not a company. If a buyer wants to purchase as a company and provide their VAT ID, they should contact us in advance for cases where VAT will be handled differently than normal, e.g. for companies instead of consumers with “intra-community supply” (selling goods to a VAT-registered business in another EU country). However, we do not guarantee to provide these kinds of special accounting treatments, custom invoices or EU VAT-free purchases. If we provide custom invoicing for companies, there may be extra charges. It’s not possible to amend a purchase to a different VAT treatment retroactively.
For 1-on-1 consultations, payment must be made through a Stripe payment link, which will be the only accepted payment method. If a client wishes to use an alternative payment method such as wire transfers, PayPal, or other payment methods, an additional fee of $200 will be applied to cover the extra costs associated with these payment methods. Clients who prefer alternative payment methods must contact us for further instructions and to receive the necessary payment details.
5: License
By default, all licenses are for one domain only. We also sell "developer licenses" that allow the buyer to add the code to as many client websites as they like, and charge their clients what they want, but not resell or publish the code online.
6: Refunds and Cancellations - General Policy
We may, at our discretion, provide refunds for plugins if they clearly do not work or if a client has purchased a plugin that is incompatible with their website. However, we are not obligated to provide refunds or cancel orders under any circumstances, including if the product stops working, except for the special refund campaign as outlined in Part 7 of our Terms and Conditions.
7: Special Refund Campaigns for Specific Products
In cases where a specific product is part of a "full refund if you're not happy" campaign, as stated in the product description, the buyer has 7 days from the date of purchase to use and try the product, according to Helsinki time. If the buyer is not satisfied for any reason, they may request a full refund within the 7-day period, and we will grant the refund. No reason needs to be stated for the refund request.
After receiving a refund, the buyer may not use the product on any website. Violation of this condition may result in legal action, and the buyer may be held liable for damages, including but not limited to attorney fees and other expenses incurred by us in enforcing this provision.
Refund requests for products under the special refund campaign must be submitted within 7 days of the order confirmation, according to Helsinki time. No exceptions will be made for refund requests submitted after the 7-day deadline. After the 7-day period has passed, the sale is considered final and no refunds will be issued, with no exceptions.
8: Intellectual Property
All intellectual property rights in the Services remain our property. By purchasing a license, you are granted a limited, non-exclusive, non-transferable, and revocable license to use the Services according to the Terms.
9: Warranty Disclaimer
The Services are provided on an "as is" and "as available" basis. We make no warranty, express or implied, that the Services will meet your requirements, be error-free, secure, or that the results obtained from the use of the Services will be accurate or reliable. We do not guarantee that our products will work indefinitely or receive updates.
10: Limitation of Liability
We shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages) arising out of or in connection with your use of our Services or any inability to use our Services. This limitation of liability applies even if our Services cause issues on your website that result in lost sales or other negative impacts.
11: Prior Inspection
By purchasing our Services, you affirm that you have thoroughly inspected the Software and found it satisfactory and adequate for your needs and that it does not interfere with your regular operation or violate any End User License Agreement of any software you may use in performing your services. You acknowledge that our Services interact with your development, website, and server environment and that they do not infringe on any third-party rights. You hereby waive any claims regarding the Software's incompatibility, performance, results, and features, and warrant that you have inspected the Software.
12: Support
The Software is provided on an "as is" basis without any guarantee of support, updates, or maintenance. Nothing in this Agreement shall require us to provide you with support or fixes to any bug, failure, misperformance, or other defect in the Software.
13: Backup and Responsibility
The buyer of our plugins or consultation services is fully responsible for keeping backups. This can mean full backups of WordPress files and database, or in Squarespace, copy-pasting the "code injection" fields to a secure note or make a clone of the entire website by clicking 'Duplicate Website' in account.squarespace.com. We are very careful when editing client websites, and so far, we haven't caused any problems. However, it's the client's responsibility to have backups they can safely return to in the event that an edit we do, consultation, or our digital product, or us debugging our product on a client website, causes any problems or removes or changes existing code on the client's website.
14: Availability of Support
While we have answered every email and provided thousands of bug fixes, and we always aim to do so, we are not obligated to provide support. As a single-person company, our response time may vary, and it might take up to 4 weeks for us to reply, especially during holidays.
15: Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Finland. You agree to submit to the exclusive jurisdiction of the courts located in Finland to resolve any dispute arising out of or related to these Terms or our Services.
16: Company Relocation and Continuity of Obligations
In the event that we decide to relocate our company to a different country or jurisdiction, all licenses, support, refunds, and obligations under these Terms will remain in effect and continue to be binding on both parties.
17: Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
18: Entire Agreement
These Terms constitute the entire agreement between the parties concerning the subject matter hereof, and supersede all prior and contemporaneous agreements, proposals, oral or written, and all other communications between the parties relating to the subject matter.
19: Modifications
We reserve the right, at our discretion, to modify, add, or remove portions of these Terms at any time. You should review these Terms periodically for changes. By using our Services after we post any changes to these Terms, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to any changes to these Terms, you should discontinue your use of the Services.
20: Assignment
You may not assign, sublicense, or transfer these Terms or any rights and licenses granted hereunder. Any attempted transfer in violation of this provision shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without restriction.
21: No Waiver
Our failure to enforce any part of these Terms shall not constitute a waiver of our right to later enforce that or any other part of these Terms. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.
22: Force Majeure
Neither party will be liable for any failure or delay in performance under these Terms due to any cause beyond its reasonable control, including but not limited to, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. In such circumstances, the affected party will be entitled to a reasonable extension of time for the performance of its obligations.
23: Data Privacy and Security
We take your privacy seriously and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal information. By using our Services, you agree to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.
24: Third-Party Services
Our Services may include or interact with third-party services, products, or platforms. We do not control, endorse, or assume any responsibility for any such third-party services, products, or platforms, and your use of such third-party services is at your own risk. You acknowledge and agree that we are not responsible for the availability, accuracy, or reliability of any information, content, goods, data, opinions, advice, or statements made available by third parties, and you hereby release us from any liability arising from your use of any third-party services, products, or platforms.
25: Waiver
No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
26: Assignment
You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or sublicense our rights and obligations under these Terms without restriction or notification to you.
27: Notices
All notices, requests, and other communications under these Terms must be in writing and will be deemed to have been duly given when received if sent by email and receipt is electronically confirmed.
28: Consultation Services
We offer 1-on-1 consultation services for design, code, content, analytics, and other digital marketing topics. While we will do our best to provide you with accurate and useful advice and guidance, we cannot guarantee that our consultation services will be applicable or effective for your particular needs.
You acknowledge that our consultation services may be affected by changes in platforms, browsers, or other customizations, and that we are not responsible for any issues that may arise as a result of such changes after our consultation services have been implemented. We guarantee that our consultation services will work with the exact setup and configuration discussed during the consultation session, on the day when it was implemented by us. Any changes, purposeful or not, made by you or any third party after the implementation may cause issues, and we are not responsible for those.
We will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the use of our consultation services, including any issues that may arise as a result of changes made after the consultation session or implementation by us.
By purchasing our consultation services, you affirm that you have thoroughly discussed your needs and requirements with us and that you understand and accept that the advice and guidance we provide may not be applicable or effective in all situations. You hereby waive any claims regarding the consultation services' effectiveness, suitability, or accuracy, and warrant that you have carefully considered the advice and guidance we provide.
29: Compatibility Disclaimer
Each of our products is specifically designed for its intended platform in its original, unmodified state. We do not provide support or refunds for conflicts arising from modifications or the inclusion of any custom code added to the platform, whether written by you, a developer or purchased from a third party. It is important to note that such customizations are likely to cause conflicts with our products. By purchasing our products, you acknowledge and accept that you may need to remove or modify these customizations to ensure compatibility and avoid issues with the products purchased from us. We shall not be held liable for any damages resulting from such compatibility conflicts.
30: Contact Information
If you have any questions or concerns about these Terms, don't hesitate to get in touch with us by email at info@codeandtonic.com